Compagnie des Alpes // 2021 Universal Registration Document

In 2020/2021, the impact on revenue of the health crisis and related measures led Compagnie des Alpes to continue to adjust its operating expenses and investments, as it had already done in the previous financial year. The exceptional aid received from the State and the capital increase carried out in June 2021 also mean that this period of activity is not representative of Compagnie des Alpes' intrinsic model of value creation and sharing.

IMPACTS

KNOW-HOW

VALUE CREATION LEVERS

ECONOMIC OUTFLOWS 2020/2021

3.8 % External growth and real estate partnerships

0.2 % Patronage

2.0 % Banks

31.8 % Supplier spend

11.5 % Local authorities and State

Investing to support attractiveness and build capacity Developing employee skills Optimising costs and performance and extending

INVESTING

the operating period of infrastructures Promoting know-how outside the Group Managing the portfolio in an integrated way

26.3 % Wages

24.4 % Investments

The breakdown in percentage of economic outflows to stakeholders for the 2020/2021 financial year reflects the impact of the health crisis on business activity and the measures taken, including: • the Group’s efforts to maintain a certain level of investment; • the decrease in the Local Authorities and States item, directly linked to the decline in activity, and the ski lifts in particular; • the increase in the cost of net debt;

Winning new customers Boosting distribution and simplifying purchasing Improving spending per visitor and extending visit times Developing customer knowledge, improving loyalty

DISTRIBUTING AND CAPITALISING ONFLOWS

and generating return visits Optimising occupancy rates

• the absence of dividends paid to shareholders for the 2019/2020 financial year.

WELCOMING

Implementing our Very High Satisfaction strategy Facilitating visits and enhancing the customer experience (products, connected applications, unique and immersive experiences) Improving accommodation quality and capacities Integrating new employees

ECONOMIC OUTFLOWS 2018/2019 Last reference year before the health crisis

6.2 % External growth and real estate partnerships

1.5 % Others

OPERATING AND SECURING

1.6 % CDA shareholders

Maintaining operational excellence and improving the quality of the services Security as DNA Developing employee commitment and motivation Consuming less and better to reduce the Group’s environmental footprint

29.7 %

Supplier spend

18.2 % Local authorities and State

22.0 % Wages

Working in close cooperation with local stakeholders Boosting and enhancing the ecosystem, and sharing value Applying and promoting ethical and environmentally- friendly practices

COOPERATING AND INTERACTING

20.8 % Investments

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Compagnie des Alpes I 2021 Universal registration document