Compagnie des Alpes // 2020 Universal Registration Document

In 2019/2020, the impact on revenue of the full administrative closure of sites and constrained operations during the opening periods led the Group to adjust its operating expenses and investments. The impact of the Group’s activity on its stakeholders is disrupted and not representative of Compagnie des Alpes’s intrinsic model of value creation and sharing.

KNOW-HOW

VALUE CREATION LEVERS

IMPACTS

BREAKDOWN OF VALUE 2019/2020

2 % Others

Investing to support attractiveness and build capacity Developing employee skills Optimising costs and performance and extending

2.3 %

INVESTING

CDA shareholders

30.7 %

16.6 % Local authorities and State

the operating period of infrastructures Promoting know-how outside the Group Managing the portfolio in an integrated way

Supplier spend

25.4 % Wages

23.0 % Investments

DISTRIBUTING AND CAPITALISING ON FLOWS

In spite of a 2019/2020 fiscal year affected by the crisis, the percentage of value sharing between the different stakeholders is in fine close to that of the 2018/19 fiscal year. In amount terms, value is affected by the 2019/2020 crisis. The main difference between the two fiscal years is related to the lack of external growth in 2019/2020. Regarding the distribution to shareholders, this is the dividend paid in respect of FY 2018/19 and approved by the Shareholders’ Meeting on 5 March 2020, before the crisis.

Winning new customers Boosting distribution and simplifying purchasing Improving spending per visitor and extending visit times Developing customer knowledge, improving loyalty

and generating return visits Optimising occupancy rates

WELCOMING

Implementing our Very High Satisfaction strategy Facilitating visits and enhancing the customer experience (products, connected applications, unique and immersive experiences) Improving accommodation quality and capacities Integrating new employees

BREAKDOWN OF VALUE 2018/2019

OPERATING AND SECURING

Maintaining operational excellence and improving the quality of the services Security as DNA Developing employee commitment and motivation Consuming less and better to reduce the Group’s environmental footprint

6.2 % External growth

1.5 % Others

and real estate

1.6 % CDA shareholders

partnerships

29.7 %

18.2 % Local authorities and State

Supplier spend

Working in close cooperation with local stakeholders Boosting and enhancing the ecosystem, and sharing value Applying and promoting ethical practices and environment-friendly

COOPERATING AND INTERACTING

22.0 % Wages

20.8 % Investments

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Compagnie des Alpes I 2020 Universal registration document