2021 Universal Registration Document
NON-FINANCIAL PERFORMANCE STATEMENT: OUR ENVIRONMENTAL, SOCIAL AND SOCIETAL RESPONSIBILITY
Our social responsibility [NFPS]
OUR SOCIAL RESPONSIBILITY [NFPS] 3.4.
The women and men who make up BIC have been the key to its success from the very beginning. With a global manufacturing footprint, distribution teams in 57 countries and approximately 4 million sales outlets worldwide, BIC thrives on a shared corporate culture. The Human Resources team, along with our senior leaders, seeks to continue to nurture this common culture, founded on BIC’s Values and Philosophy, while encouraging local initiatives. Protecting and improving the health, safety and well-being of our team members remains the number one priority. BIC remains committed to developing the skills of our team members and creating opportunities for professional advancement, as these are foundational inputs to the achievement of our industrial and commercial goals.
3.4.1
THEWORKFORCE
sustained business performance. The increased headcount in Latin America and Middle East and Africa reflects a continued investment in these regions given their importance in delivering against our growth ambitions, from both an industrial and commercial perspective. The increase in temporary staff reflects the strategy to more effectively meet business needs in an on-demand manner, partnering with external agencies to ensure access to the appropriate talent pools when business needs arise. From a business unit perspective, the increase in BIC Services headcount reflects the increased capacity of the team in Sofia (Bulgaria) to deliver steady state support in the areas of customer service and finance. Additionally, this headcount reflects the staffing of HR positions to support HR shared services that will centralize transactional processes in the United States, Mexico, Brazil, Spain, Greece, and France. Changes in staff numbers by region are shown below:
For had 10,471 permanent team members, 706 fixed-term contracts (FTC) and an average of 2,935 temporary staff. The following sections describe BIC’s workforce in 2021 and its evolution. the year ended December 31, 2021, BIC
3.4.1.1
Breakdown of workforce by region and
activity
Aligned with the Invent The Future strategy, BIC’s 2021 focus was on the continued transformation of the business and ensuring the right organization is in place to support our growth ambitions. While overall permanent headcount declined, headcount stayed consistent in the two biggest markets, North America and Europe, as BIC focus on driving effective operations and delivering
WORKFORCE BY REGION – AS OF DECEMBER 31*
Change 2021/2020
2021
Workforce by region
2019
2020
Europe
3,939
4,025
4,022
-0.07%
North America
750
740
729
-1.49%
Latin America
2,435
2,163
2,297
6.2%
Middle East and Africa
664
683
725
6.15%
India
4,806
3,524
2,606
-26.05%
Asia-Pacific
183
111
92
-17.12%
TOTAL PERMANENT STAFF
12,777
11,246
10,471
-6.89%
Temporary staff plus FTC*
4,017
2,506
3,641
45.29%
Average FTE Temps through Agency
NA
1,919
2,935
52.94%
Total Fixed-Term Contracts 31-DEC
NA
587
706
20.27%
TOTAL
16,794
13,752
14,112
2.62%
Headcount no longer being reported as Full Time Equivalent. *
102
• BIC GROUP - 2021 UNIVERSAL REGISTRATION DOCUMENT •
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