BPCE - 2020 Universal Registration Document

APPLYING CSR IN THE ENTITIES, BUSINESS LINES AND PROCESSES NON-FINANCIAL PERFORMANCE STATEMENT

2019

2020

Risk/exposure management system See Chap. 2.3.1, “Integrating the fight against climate change and conservation of biodiversity in our development strategy” cooperative identity to work for regional development” See Chap. 2.4.2, “Respecting business ethics – the Group’s Codes of Conduct” See Chap. 2.1, “Putting our

Key performance indicators Voting and engagement policies

Results

Key performance indicators

Results

Risk category Major risks

Definition of risk

Governance

Voting rights

Establishing and applying rules governing engagement, voting, support and participation in the Boards of companies in which the Group has an equity holding.

Qualitative information

Qualitative: Voting and engagement policies

Qualitative information

2

Governance

Regional footprint Acting as an employer and purchaser with an appropriate local presence

Socio-economic footprint (calculated by Utopies)

1.6 million jobs supported and €111bn contributed to GDP

Socio-economic footprint (calculated by Utopies)

2019 published datat used.

Governance

Business ethics Compliance with

Share of employees having completed code of conduct training

84% Share of employees having completed code of conduct training

92.7%

regulatory requirements, anti-corruption and anti-fraud policies, prevention of unethical behavior and access to information Ensure respectful working conditions for employees

Internal operations

Working conditions

See Chapter 2.4.6 “Looking after employees by developing their commitment ”

Illness-related absenteeism (in %) AND number of workplace and commute injuries

3.7% 1,144

Illness-related absenteeism (% and change) AND number of workplace and commute injuries AND sickness absenteeism rate due to pandemic Number of hours of training per FTE (in hours per FTE)

5.3%; +43%

710

1.4%

Internal operations

Employability and transformation of jobs

Matching companies’ requirements with employees’ needs to address changing business requirements Ensure equal treatment of applicants and employees within the company Provide attractive working conditions, career development opportunities and give meaning to employees’ duties

See Chapter 2.4.6, “Looking after employees by developing their commitment” See Chapter 2.4.6, “Looking after employees by developing their commitment” See Chapter 2.4.6, “Looking after employees by developing their commitment”

Number of hours of training per FTE (in hours per FTE)

33

27

Internal operations

Diversity among employees

Percentage of women in management roles (in %)

43.7% Percentage of female managers (% and change)

44.5%

Internal operations

Employer appeal

Percentage of resignations

2.9% Departure rate (resignation rate,

Resignation rate: 2.2% Resignation

according to seniority) and change

rate – seniority <3 years: 0.8% Resignation rate – seniority >3 years: 1.4%

Internal operations

Environmental footprint

Measure and reduce the environmental footprint

See Section 2.4.4 “Reducing our carbon footprint” See Chapter 2.4.3, “Taking into account pandemic and technological risks”

Annual CO 2 emissions per FTE (tCO 2 eq FTE) and change

6.8 (1%)

Annual CO 2 emissions per FTE (TEQ CO 2 /FTE) and change

6 (11%)

Internal operations

Pandemic and technological risks

Consequences of health and technological risks that reduce or prevent the use of operating resources, impact employee activity, and result in assets lost.

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Annual BCP compliance rate (in %)

92%

OCF: Specific offer for vulnerable customers. Regional Banques Populaires and Caisses d’Epargne. Green building loans (EcoPtz + PrevAir + Ecureuil Crédit DD + ProVair loans) + Green mobility loans (AutoVair + Ecureuil auto DD loans). (1) Assets under management SRI + CODEVair (Banques Populaires) + Compte sur Livret Régional (CSLR) passbook savings accounts (Caisses d’Epargne) + sustainable range of (2) products (Crédit Coopératif). Renewable energies: (financing of structured projects +100% renewable energy) + green building (= Eco PTZ + PREVair/Ecureuil Crédit DD + PROVair) + decarbonised transport (3) (AUTOVair + Ecureuil Auto DD). Net Promoter Score. (4)

67

UNIVERSAL REGISTRATION DOCUMENT 2020 | GROUPE BPCE