BPCE - 2020 Universal Registration Document

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NON-FINANCIAL PERFORMANCE STATEMENT

Being a responsible group in its internal 2.4 and external practices

Introduction

46

93

Putting our cooperative identity to work 2.1 for regional development

Implementing banking accessibility 2.4.1

93 97 111 113 117

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Respecting business ethics 2.4.2

2.1.1

Drawing on our business model to create sustainable,

Reflecting pandemic and technology risks 2.4.3 Reducing Groupe BPCE’s carbon footprint 2.4.4

robust value

48 52

Contributing to regional development 2.1.2

A socially-responsible company 2.4.5

Applying CSR in the entities, business 2.2 lines and processes

Looking after employees by developing their 2.4.6 commitment

117

58

CSR and Cooperative Guidelines 2.2.1

58 60 63

CSR reporting methodology 2.5

126

Our commitments 2.2.2

CSR reporting structure 2.5.1 Reporting scope for 2020 2.5.2

126 129

Measuring our performance 2.2.3

Identifying and managing risks to ensure our 2.2.4 development

65

Report of one of the Statutory Auditors, 2.6 appointed as an independent third party, on the consolidated statement of non-financial performance included in the Group management report

Supporting the energy, ecological and 2.3 social transition in local regions Integrating the fight against climate change and the 2.3.1 preservation of biodiversity into our development strategy Supporting our customers in the energy, ecological 2.3.2 and social transition

71

130

72

Cross-reference table of the main social, 2.7

environmental and societal information 132

84 87 90

Supporting local regions in the transition 2.3.3 Groupe BPCE’s response to its investors 2.3.4

Steering customers’ deposits and savings towards a 2.3.5 more responsible economy

91

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UNIVERSAL REGISTRATION DOCUMENT 2020 | GROUPE BPCE