BPCE - 2020 Universal Registration Document

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PRESENTATION OF GROUPE BPCE

THE GROUP’S BUSINESS LINES

Financial Solutions and Expertise division

Created on April 1, 2019, the Financial Solutions and Expertise (FSE) division comprises the former Natixis Specialized Financial Services (BPCE Factor, BPCE Lease, Compagnie Européenne de Garanties et Cautions, BPCE Financement, and EuroTitres), the former Crédit Foncier subsidiaries specialized in financing for real estate professionals and advisory services (Socfim and BPCE Solutions immobilières, formerly CFI), and Pramex International. BPCE Factor develops factoring solutions for companiesof all sizes, covering their entire growth process (set-up, development, acquisitions, international expansion, etc.). After a very buoyant first quarter of 2020, BPCE Factor’s business was severely affected by the health crisis in the secondquarter, before resumingfromOctober,particularlyfor large accounts and SMEs. In 2020, BPCE Factor deployed Flash Invoices , a fully digital invoicing solution for customers of the Banques Populaires and Caisses d’Epargne. New account applications were also fully digitized on all of BPCE Factor’s developed ranges for professional customers. Lastly, for the fifth consecutive year, Bureau Veritas Certificationconfirmedthe service certificationand labeling of BPCE Factor. It was recognition for the high level of quality received by customers: 91% overall satisfaction and a Net BPCE Financement develops comprehensive revolving and personal loan solutions for the Groupe BPCEnetworks, with loan outstandings totaling €27.6 billion. The year was markedby an accelerationin digital, notablywith the launch of Deep Purple , a new process on the Web and Mobile customer areas for revolving credit. While financing volumes for consumer loans were immediately affected by the crisis, their growth was very strong during the recovery in June, tying Groupe BPCE, the No. 1 banking player in consumer credit in France (2) , with Crédit Agricole. BPCE Lease BPCE Lease offers a complete range of rental solutions: furniture and property leasing, long-term vehicle leasing, boating or automotive leasing, IT operational leasing, and renewable energy financing.At end-2020,BPCE Lease and its subsidiaries recorded lease outstandings of €14.3 billion, representing an inventory of around 173,300 leases. FINANCING BUSINESS LINES BPCE Factor Promoter Score of 20 (1) . BPCE Financement

FSE combines expertise in the financing, advisory and custodial services business lines. This division reflects the Group’s goal of focusing its activities on retail banking in a bid to accelerate its development for the benefit of its customers.

The year was marked by the continuation of the Green Program , whose ambition is to support companies in their energy transition approachb, y offering them solutionsadapted to their needs in terms of energy production, energy efficiency, and green mobility. In the context of the health and economiccrisis, and to meet companies’ cash flow challenges,BPCE Lease has developed a new securities trust which, alongside the Real estate and furniture lease back , complements its portfolio of asset monetization solutions. Lastly, numerous projects have been carried out in the digital field, such as the electronicsignature in furnitureleasingor the digitizationof the orderingprocess in long-term automotiveleasing for professionalcustomers,from the detection of the opportunity by the bank advisor to the order and delivery of the vehicle. CEGC Compagnie Européenne de Garanties et Cautions (CEGC) offers a wide range of financial guarantees across all Groupe BPCE markets, including individual, professional and corporatecustomers,and the real estate, social economyand social housing sectors. Despite the health crisis, the level of activity of CEGC remained strong with revenue, at the end of December 2020, of more than €604 million, up 16% compared to December 2019. In 2020, a new award score based on artificial intelligence was implemented. It now makes it possible to significantly increase the immediate approval of home loans to individuals. Lastly, new solutions for the underwritingof home loans for individual and professional customers were put into production. Socfim As a leader in the real estate financing market (3) (real estate developers, real estate agents, developmentfunds, etc.), with more than 2.3 millionm 2 in commercialreal estate and 62,000 homes currently being financed, i.e. loan outstandings exceeding €8.4 billion, Socfim covers all the needs of real estate professionals(short-term,long-term,corporatefinance, and rounds of financing). In 2020, the IT migration project to the Mysys platform, the Caisses d’Epargne’s informationsystem, continued, involving the entire company.

(1) Cumulative Mediatech surveys at 12/15/20. (2) Athling study, 08/12/20. (3) Fédération Promoteurs Immobiliers (FPI).

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UNIVERSAL REGISTRATION DOCUMENT 2020 | GROUPE BPCE

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