BPCE - 2020 Universal Registration Document

PRESENTATION OF GROUPE BPCE

THE GROUP’S BUSINESS LINES

1.5.1

Retail Banking and Insurance

1

N° 1

N° 2

N° 2

(3)

(1)

(2)

bank for SMEs

bank for individual customers

bank for professional customers and individual entrepreneurs

market share in home loans 26 % (4)

€ 613 bn

€ 816 bn

(5)

in loan outstandings

in deposits and savings

Banque Populaire and Caisse d'Epargne Apps ranking in AppStore® in December 2020 4.4 /5

(1)

(2)

(3)

(4)

(5)

(1) 53% (No. 1) in terms of total penetration rate (Kantar 2019 SME-SMI survey). (2) Market share: 22.2% in household deposits/savings and 26.1% in home loans (Banque de France, Q3-2020). Total penetration rate of 29.6% (No. 2) among individual customers (SOFIA Kantar survey, March 2020). (3) 39.9 % (No. 2) penetration rate among professional customers and individual entrepreneurs (2019-2020 CSA Pépites survey). (4) Banque de France Q3-2020 - Home loans outstandings. (5) On- and Off-balance sheet deposits and savings.

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UNIVERSAL REGISTRATION DOCUMENT 2020 | GROUPE BPCE