BPCE - 2020 Universal Registration Document

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MANAGEMENT AND SUPERVISORY BODIES REPORT ON CORPORATE GOVERNANCE

Some of FIDAL’s recommendations have already been implemented (start time of the Supervisory Board Meeting, prioritization of strategic subjects on agenda etc.). The other areas for improvement are being implemented, such as an annual meeting devoted to the strategy of BPCE and its subsidiaries, in particular Natixis, and in the case of the Cooperative and CSR Committee, the improvement of work reports and greater involvement of operational teams. In 2020, in accordance with the French Monetary and Financial Code and the AFEP-MEDEF Code, an internal assessment was carried out, without the involvement of a firm, on the basis of a questionnaire to which the members of the Supervisory Board and the non-voting directors were asked to respond. The summary of the responses to the questionnaire was returned to the Supervisory Board Meeting on December 17, 2020 in the presence of the Management Board. The assessment revealed elements of satisfaction, and in particular, the commitment of the members of the Supervisory Board to the service of the Group and its independence, the fact that the members act together in favor of collective intelligence, and the recognition of efficient work supported by the quality of the information and files sent and by improved access to documents. Several themes emerged as priorities to be addressed, including the Group’s positioning in European and international banking environments, the strengtheningof the Group’s CSR policy, and the frequency and duration of the Risk Committee meetings. Some areas for improvementhave already been implementedor are in the process of being implemented, such as the increase in the length of Risk Committee meetings in 2021, the organization of an annual strategic seminar, and the increase in the handling of CSR topics as part of the work on the strategic plan. TRAINING In compliancewith Article L. 511-53of the French Monetary and Financial Code, BPCE is committed to training the members of its Supervisory Board. The main components of the training program were defined by considering the experience and needs of the members of the board, as well as the proposals made during the Board audit. As such, the training program takes into consideration that Board members working within a Banque Populaire bank or Caisse d’Epargne already benefit from training programs organized by the network Federations.

Furthermore, Natixis’ training modules are open to members of BPCE’s Supervisory Board and are designed to be consistent with the existing module specific to members of BPCE’s Supervisory Board. Board members who are employee representativesalso receive additional training provided by a third-party training firm in accordance with applicable legal and regulatory provisions. There are three core components to BPCE’s training program: Training may be provided by internal and/or external providers. The “ongoing training” component was enhanced as follows: access to a document library; • MOOC (Massive Open Online Course) and e-learning courses • introduced; personal coaching sessions, virtual classes, simulations and • one-to-one interviews can now be organized; current topics can also be added to the initial program as they • arise. At its meeting of August 2, 2019, the Board approved a multi-year training program for 2019-2021, with the goal of complying with the marketplace best practices and standards (EBA, ESMA, IFA) and consolidating Board member expertise. An acclimation program for new Board members appointed in 2021 was implementedand will include meetings with heads of Internal Control functions and the main business lines. During fiscal year 2020, members of BPCE’s Supervisory Board had the opportunity to receive training onthe following subjects: new payment instruments; • review of internal models; • crisis management, recovery and resolution; • Natixis’ capital market activities: positioning, objectives and • risks for the Group; Natixis’ asset management business; • Natixis’ insurance business; • IT and Digital: assessment of digital customer spaces after • three to four years; Data in the service of banking business development; The new approaches of the post-Covid customer relationship: the Visio Client project. A new multi-year training program will be submitted to the Supervisory Board for 2021/2023. a core curriculum open to all Board members; • a training program for new Board members; • ongoing training. •

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UNIVERSAL REGISTRATION DOCUMENT 2020 | GROUPE BPCE

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