BPCE - 2019 Universal Registration Document

RESPONSIBLE INTERNAL AND EXTERNAL PRACTICES NON-FINANCIAL PERFORMANCE REPORT

SUSTAINABLE USE OF RESOURCES Paper use amounted to 3,128 metric tons in 2019, representing 36.40 kg/FTE, compared with 5,755 tons or 66 kg/FTE in 2018. The reduction in paper consumption is achieved by: replacing individual printers with shared printers, where users • are required to go to the shared printer to confirm the printouts launched from their workstation, thus avoiding unused printouts;

dematerialization, particularly in customer relations (in-branch • electronic signature, remote selling, paperless account statements and general terms and conditions of sale); better monitoring of reports submitted by two key suppliers, • thus improving data accuracy and completeness; a procurement policy encouraging the use of responsible • paper (derived from recycling or sustainably managed forests), i.e. containing over 50% recycled paper or PEFC-certified (Program for the Endorsement of Forest Certification schemes) or FSC-certified (Forest Stewardship Council) paper.

PAPER CONSUMPTION

Change 2018-2019

Indicator

2019

2018

2017

2016

Total recycled and/or certified paper (1) (kg per FTE) Total non-recycled/non-certified paper (1) (kg per FTE) Percentage of recycled and/or certified reams of A4 paper

33.47

51.38 14.62

51.17 25.23 74.5%

42.92 51.52 48.3%

(35%) (80%)

2.92 92%

86% 7% Includes A4 reams purchased during the fiscal year, specific printouts, office supplies, marketing materials, large-volume documents, reams of paper other than A4, brochures, (1) forms, envelopes, headed paper, mailings.

Looking after our employees 2.4.3

Group headcount: Groupe BPCE’s total headcount at December 31, 2019 was • 105,019 employees, 89% of whom work in France;

The Banques Populaires accounted for 30% of the Group • headcount, while the Caisse d’Epargne banks accounted for 33%; The total headcount fell by 0.4% compared with 2018. •

GROUP HEADCOUNT

Total headcount

2019

2018

2017

Change

Banques Populaires Caisses d’Epargne

30,985 34,300 21,414

30,807 35,001 23,539

31,404 36,112 22,790

0.6%

(2.0%) (9.0%) 54.7%

Natixis

Central institution

2,505

1,619

1,559

Subsidiaries, other retail banks and joint ventures

15,815 105,019

14,492 105,458

14,598 106,463

9.1%

GROUP TOTAL

(0.4%)

Permanent and fixed-term staff, excl. work-study contracts at December 31.

GEOGRAPHIC BREAKDOWN OF HEADCOUNT 11% of Groupe BPCE staff are located outside France.

98

UNIVERSAL REGISTRATION DOCUMENT 2019 | GROUPE BPCE

www.groupebpce.com

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