BPCE - 2019 Universal Registration Document

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NON-FINANCIAL PERFORMANCE REPORT

Responsible internal and external 2.4 practices

Introduction

42

83

Putting our cooperative identity to work 2.1 for regional development Drawing on our business model to create sustainable, 2.1.1

Respecting business ethics 2.4.1

83 94 98

44

Reducing Groupe BPCE’s carbon footprint 2.4.2

Looking after our employees 2.4.3

robust value

44

Contributing to local development – Our regional 2.1.2 footprint

CSR reporting methodology 2.5

106

48

CSR reporting structure 2.5.1 Reporting scope for 2019 2.5.2

106 108

Applying CSR in our activities 2.2

54

Engagement and dialog 2.2.1 Measuring our performance 2.2.2

55 58 60

Report by one of the Statutory Auditors, 2.6 appointed as independent third-party, on the consolidated Non-Financial Performance Statement published in the Group management report

Identify and manage risks to boost growth 2.2.3

Our key performance indicators: 2.2.4

61

110

Supporting the energy, ecological and 2.3 social transition in local regions Reflecting environmental, social and governance risks 2.3.1 and our customers’ requirements and aspirations in our strategy Financing and facilitating the energy, ecological and 2.3.2 social transition with Groupe BPCE’s products and services Steering customers’ deposits and savings towards a 2.3.3 more responsible economy

66

Cross-reference table of the main social, 2.7

environmental and societal information 112

67

70

78

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UNIVERSAL REGISTRATION DOCUMENT 2019 | GROUPE BPCE