BPCE - 2019 Universal Registration Document
2
NON-FINANCIAL PERFORMANCE REPORT
Responsible internal and external 2.4 practices
Introduction
42
83
Putting our cooperative identity to work 2.1 for regional development Drawing on our business model to create sustainable, 2.1.1
Respecting business ethics 2.4.1
83 94 98
44
Reducing Groupe BPCE’s carbon footprint 2.4.2
Looking after our employees 2.4.3
robust value
44
Contributing to local development – Our regional 2.1.2 footprint
CSR reporting methodology 2.5
106
48
CSR reporting structure 2.5.1 Reporting scope for 2019 2.5.2
106 108
Applying CSR in our activities 2.2
54
Engagement and dialog 2.2.1 Measuring our performance 2.2.2
55 58 60
Report by one of the Statutory Auditors, 2.6 appointed as independent third-party, on the consolidated Non-Financial Performance Statement published in the Group management report
Identify and manage risks to boost growth 2.2.3
Our key performance indicators: 2.2.4
61
110
Supporting the energy, ecological and 2.3 social transition in local regions Reflecting environmental, social and governance risks 2.3.1 and our customers’ requirements and aspirations in our strategy Financing and facilitating the energy, ecological and 2.3.2 social transition with Groupe BPCE’s products and services Steering customers’ deposits and savings towards a 2.3.3 more responsible economy
66
Cross-reference table of the main social, 2.7
environmental and societal information 112
67
70
78
41
UNIVERSAL REGISTRATION DOCUMENT 2019 | GROUPE BPCE
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