BPCE - 2019 Universal Registration Document

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PRESENTATION OF GROUPE BPCE

GROUPE BPCE’S BUSINESS LINES

1.5.1

Retail Banking and Insurance

N° 1

N° 2

N° 2

(3)

(1)

(2)

bank for SMEs

bank for individual customers

bank for professional customers and individual entrepreneurs

market share in home loans 26 % (4)

€ 552 bn

€ 746 bn

(5)

in loan outstandings

in deposits and savings

Banque Populaire and Caisse d'Epargne Apps ranking in AppStore® in December 2019 4.4 /5

(1) (2) (3)

(4)

(5)

(1) 53% (No. 1) in terms of total penetration rate (Kantar 2019 SME-SMI survey). (2) Market share: 22.3% in household deposits/savings and 26% in home loans (Banque de France, Q3-2018). Total penetration rate of 29.1% (No. 2) among individual customers (SOFIA TNS-SOFRES survey, April 2019). (3) 41% (No. 2) penetration rate among professional customers and individual entrepreneurs (2017-2018 CSA Pépites survey). (4) Banque de France Q3-2019 – Home loan outstandings. (5) On- and Off-balance sheet deposits and savings.

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UNIVERSAL REGISTRATION DOCUMENT 2019 | GROUPE BPCE

www.groupebpce.com

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