BPCE - 2018 Registration document
2 NON-FINANCIAL PERFORMANCE REPORT
SUSTAINABLE DEVELOPMENT BUILT ON 2.1 OUR COOPERATIVE IDENTITY
SUSTAINABLE AND RESPONSIBLE VALUE 2.4 CREATION
35
81
2.1.1
A business model that creates lasting value
2.4.1
Contribution to regional economic
and has confirmed its solidity A strong cooperative identity
35 40
development
81 84
2.1.2
2.4.2 2.4.3
Active sponsorship in the French regions Respecting business ethics in all Group
business lines
86
A CSR STRATEGY AIMED AT 2.2
INCORPORATING SUSTAINABLE DEVELOPMENT IN OUR BUSINESS LINES AND DECISION-MAKING PROCESSES
RESPONSIBLE INTERNAL PRACTICES 2.5
97
44
2.5.1
Employees: helping to build and develop the
2.2.1
Identifying our priorities: analysis of ESG risks and opportunities to build a relevant, ambitious CSR strategy
Group
97
44 45 45 54
2.5.2
Reducing our direct environmental footprint
112
2.2.2 2.2.3 2.2.4
Our key performance indicators
Our commitments
CSR REPORTING METHODOLOGY 2.6
118
Constant dialog with our stakeholders
2.6.1 2.6.2
CSR reporting structure Reporting scope for 2018
118 121
A RANGE OF SERVICES TO MEET THE 2.3 CHALLENGES FACING OUR CUSTOMERS 56 Steering deposits and savings towards a more 2.3.1 responsible economy 56 Financing for the energy, ecological and social 2.3.2 transition: offers tailored to our customers’ needs 63 Helping customers address climate risk and 2.3.3 gear up for the energy transition 73
REPORT BY ONE OF THE STATUTORY 2.7 AUDITORS, APPOINTED AS INDEPENDENT THIRD-PARTY, ON THE CONSOLIDATED NON-FINANCIAL STATEMENT PUBLISHED IN THE GROUP MANAGEMENT REPORT
122
33
Registration document 2018
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