BPCE - 2018 Registration document
NON-FINANCIAL PERFORMANCE REPORT Rapport de l’un des commissaires aux comptes
We assessed the collection process set up by the entity to ensure the completeness and fairness of the Information. For the key performance indicators and other quantitative outcomes (1) that in our judgment were of most significance, we carried out: analytical procedures that consisted in verifying the correct consolidation of collected data as well as the consistency of changes thereto; substantive tests, on a sampling basis, that consisted in verifying the proper application of definitions and procedures and reconciling data with supporting documents. These procedures were conducted for a selection of contributing entities (2) and covered between 17.4% and 100.0% of the consolidated data for the key performance indicators and outcomes selected for these tests; We consulted documentary sources and conducted interviews to corroborate the qualitative information (measures and outcomes) that in our judgment were of most significance (3) ; We assessed the overall consistency of the Statement in relation to our knowledge of the company.
We believe that the procedures we have performed, based on our professional judgment, are sufficient to provide a basis for a limited assurance conclusion; a higher level of assurance would have required us to carry out more extensive procedures. Means and resources Our work engaged the skills of eight people between November 2018 and March 2019. To assist us in conducting our work, we referred to our Corporate Social Responsibility and sustainable development experts. We conducted around ten interviews with people responsible for preparing the Statement. Conclusion Based on our work, nothing has come to our attention that cause us to believe that the non financial statement does not comply with the applicable regulatory provisions and that the Information, taken as a whole, is not fairly presented in accordance with the Guidelines.
2
One of the Statutory Auditors, Deloitte & Associés
Sylvie Bourguignon
Julien Rivals
Partner, Audit
Partner, Sustainability Services
Percentage of local suppliers (as a %), Amount and change in loan outstanding for the regional banks (Banques Populaires and Caisses d’Epargne), Turnover rate (%), Number of customers (1) with products for vulnerable customers (number), Percentage of sector lending policies including CSR criteria (as a %), Annual customer NPS (net promoter score) and trends, Number of hours of training per FTE (in hours per FTE), Percentage of women in management roles (as a %), Breakdown of headcount by contract, category and gender, Breakdown of hires by contract, Outstanding loans to finance the energy and ecological transition (in euros), Responsible deposits and savings (in euros) and GHG emissions per employee (teqCO2/FTE) Natixis SA, Banque Populaire Centre Atlantique, Banque Populaire du Nord (2) General Data Protection Regulation (GDPR) systems, Solutions applied in terms of customer protection and transparency of the range of products and services, Voting and engagement policy (3) (scope: Mirova/Natixis and ECOFI (Crédit Coopératif)), Impact of the Group’s business activity and the use of products and services on climate change, A code of ethics drawn up and distributed to employees, oversight and governance
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Registration document 2018
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