BIC - 2020 Universal Registration Document

OUR ENVIRONMENTAL, SOCIAL, AND SOCIETAL RESPONSIBILITY

Our social responsibility [NFPS]

In Morocco, online activities have been organized in response to the coronavirus pandemic, including some sports challenges. A track and field athlete was invited to share his experience and explained how to access personal resources to overcome challenges. Progress made in 2020: the role of the manager During the Covid-19 crisis, a specific learning path was created and implemented by BIC University’s internal trainers to help managers and leaders support their teams. This training focuses on how to manage uncertainty, how to weather a crisis with resilience and how to deliver a difficult message. It was particularly appreciated for helping participants manage stress better, on both a personal and professional level. Progress made in 2020: teammember services An Employee Assistance Program (EAP) has been in operation for several years in the United States (at BIC CORPORATION), in France (the PASS program), in the Asia-Pacific zone and in Latin America. Set up for the benefit of BIC team members and their families, this service offers a 24-hour helpline plus the possibility of face-to-face meetings with professionals. [Covid-19] Special support has been developed for the management of the coronavirus crisis. Support for teleworking, adaptation of procedures in plants, specific monitoring of people identified as vulnerable, support for people on short-time working or technical unemployment: many support actions have been offered remotely by managers.

The efforts focus on four main areas: health and well-being: safety, physical exercise, nutrition; ● the manager’s role: stress management and prevention as ● well as the new skills required for team leaders; workspace and workstations: ergonomics, configuration of ● workspaces and common areas; team member services: to make everyday life easier and help ● teammembers deal with personal and professional difficulties. In each of the four above-mentioned fields, new initiatives have been undertaken and the programs developed over the past several years in various countries are being continued. The most significant programs are described below. Progress made in 2020: prevention/awareness campaigns Prevention, screening and awareness campaigns are carried out in all of the countries where BIC has operations. In the United States, health and well-being continue to be a large component of the benefits package for our team members. 80% of our team members are enrolled in a Health Savings Account (HSA), which provides them with the opportunity to set aside money for future health care expenses. HSAs have three main tax benefits: team members can contribute on a pretax basis, their savings grow tax-free, and withdrawals to cover qualified health care expenses are also tax-free. BIC partners with ADURO to provide online tools and resources that help BIC teammembers and their families achieve and maintain a healthy lifestyle. Team members can complete a health assessment that focuses on their strengths and identifies opportunities for improving their personal health. Onsite biometric screenings (cholesterol, glucose and triglycerides) are offered at all locations in the U.S. The Mexico factory achieved 100% participation in the annual medical check-ups for teammembers. In Brazil, three specific actions were taken: labor gym + mindfulness: due to the pandemic and ● teleworking, the labor gym usually offered in the office was shifted to an online version to encourage team members to maintain an exercise routine. Mindfulness meditation, an effective way to contribute to mental health, was also offered online; in order to ensure a safe environment for everyone when ● returning to the office, online training sessions were organized for all employees to review the new practices to be adopted; an influenza and H1N1 vaccination campaign was conducted ● at the Manaus site. In July, more than 500 team members were vaccinated. At the Clichy (France) headquarters , a psychologist has been made available to employees, a particularly useful measure given the combination of the reorganization linked to the “Invent the Future” strategic plan and the pandemic. The site also offers weekly Pilates and yoga classes.

ABSENTEEISMRATE FOR ILLNESSES LESS THAN THREE MONTHS OLD (EXCLUDING ON-SITE ACCIDENTS ANDMATERNITY) – BIC GROUP PERMANENTWORKFORCE

1.4%

0.9%

0.8%

2020

2018

2019

The increase in the absenteeism rate, not including workers’ accidents and maternity leave, is primarily the result of personal reorganization on the part of employees due to the Covid-19 crisis.

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• BIC GROUP - 2020 UNIVERSAL REGISTRATION DOCUMENT •