BIC - 2018 Registration document

OUR ENVIRONMENTAL, SOCIAL, AND SOCIETAL RESPONSIBILITY

Our social responsibility to our employees [NFPS]

Mobility and succession plans The “Open Positions Review” sessions facilitated by the Group Talent Development Team are designed to facilitate the mobility process. During these meetings, open positions are discussed along with role requirements and potential matches suggested in an effort to offer team members the best options for their own development and for the business. Open positions are shared globally in an effort to make optimal use of the available talents. In addition to the Open Positions Review discussions, BIC conducts a formal detailed review of high potential employees and potential succession to key positions.

In 2018, the internal promotion rate went down by 62% for the four top manager levels. For all managers’ categories, the internal promotion rate was also decreasing to 44% in 2018, while it was at 51% in 2017. Learning from others (20) In 2018, BIC University implemented Mentoring@BIC, a program that offers Team Members the experience of being mentored by leaders at BIC to identify developmental needs and take appropriate action within an agreed-upon development plan. BIC University also structured the coaching program under Coaching@BIC, which offers team members support from trained coaches to help them recognize ways they can improve the effectiveness of their performance and their impact in the business. Created in 1998, the mission of BIC University is to “Develop and evolve learning solutions that meet business needs and for building the workforce for the future.” With plants and sales teams in 53 countries, it is critical for BIC to make training accessible to everyone, everywhere in the world. In order to achieve this challenge, BIC University has a team of five dedicated people based in France and North America as well as a network of 12 BIC University Ambassadors all over the world. The community of Ambassadors promotes, leverages and delivers BIC University solutions. In addition, BIC University relies on an internal network of more than 71 internal trainers, subject matter experts with a passion for knowledge sharing. Since its creation, BIC University has developed numerous training programs that serve as vehicles for developing the core competencies that must be shared by everyone in the Group. For example: The BIC U Curriculum – which contains training in main topic ● areas such as Personal Effectiveness, Business Skills for Tomorrow and People Manager Development – is available everywhere in various forms: facilitator-led training, webinars, e-learning modules, simulation exercises, etc. In 2018, the Recruiter@BIC and Managing Other programs ● were completely redesigned to better adapt to the Group’s current business and team organization. BIC University’s online portal, BICUonline, contains a catalog of curated resources available to 5,300 team members worldwide. The BIC U Curriculum and the BICUonline portal were refreshed in 2018 for simpler navigation and access to learning opportunities. All resources are mapped by Core Competencies and main topic areas, making it easy to identify the right training opportunity to meet each team member’s developmental needs. This portal also hosts all of the Group’s compliance training (BIC Group Code of Ethics and Anti-Corruption Policy). Learning from training (10) The programs developed by BIC University

Performance ❯ INTERNAL DEVELOPMENT MOVES AND PROMOTION RATE

36%

31%

30%

30%

25%

ND

2018

2016

2017

BIC Group, Cello Pens included BIC Group, Cello Pens excluded

This indicator measures the number of manager and non-manager positions filled internally, compared with the total number of positions filled within the Group over the same period. It includes promotions (level change) and developments (change of position, geographic zone or entity).

RATE OF INTERNAL PROMOTION AMONG MANAGERS (LEVELS 3, 4, 5 AND 6) – BIC GROUP

69%

62%

38%

31%

2018

2017

External recruitment Internal recruitment

103

• BIC GROUP - 2018 REGISTRATION DOCUMENT •