Assystem - Registration Document 2016

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2016 CORPORATE SOCIAL RESPONSIBILITY REPORT (CSR)

HUMAN RESOURCES INFORMATION: HR DEVELOPMENT AS A DRIVER OF PERFORMANCE

In the United Kingdom, in the same way as in France, special attention is paid to workstation ergonomics. For example, within four weeks of being hired and after each move to a new workstation, employees are asked to fill in a questionnaire assessing the extent to which their work environment, equipment and resources are aligned with the needs of their job. The completed questionnaires are reviewed and any identified problems or weaknesses are corrected. UK employees are also actively encouraged to take an eye test every two years, paid for by the Company. In Germany, eye tests are also offered to all employees and occupational health physicians are on hand to examine employees exposed to specific risks. 4.3.4.1.2 GUARANTEEING WORKPLACE SAFETY The Group’s workplace accident frequency rate is very low compared with the industry average in France, at 2.21% in 2016 compared with 2.51% in 2015. The severity rate also improved year-on-year, standing at 0.05% versus 0.08%. These results were achieved thanks to the many preventive initiatives deployed by the Group. For example, over 800 hours’ safety training was given to AEOS line managers and supervisors through half-day chat sessions designed to alert them to day-to-day risks. In 2017, preventive measures will be stepped up in the energy and major construction project (ITER, EPR, etc.) sectors, through the development of a safety culture focused on the sharing of experiences between employees and clients. Over the years the Energy & Infrastructure division’s business has tended to include more engineering projects comprising general contracting and prime contracting support, particularly in the nuclear sector. This change in the business, together with the ever-more stringent requirements of clients and the French Nuclear Safety Authority, has led to the adoption of a more assertive nuclear risk management policy. In 2014, the division published a charter describing its nuclear safety culture in France. The charter reaffirms the division’s awareness of its responsibilities towards employees, clients and the Nuclear Safety Authority. It presents the nuclear risk management policy and extends the continuous improvement process in the areas of quality, safety and environmental protection. The charter lists the principles that Assystem and its partners and subcontractors pledge to uphold: ● stringent application of the laws, regulations and standards applicable to clients, supported by internal control measures adapted to each situation; ● continuous improvement of the safety processes and culture, with a sustained focus on training and knowledge-sharing;

● integration of labour, organisational and human factors in the nuclear risk management process; ● exchanges based on trust and vigilance to ensure transparency. These principles are translated into commitments that are monitored using indicators and are the subject of an annual joint assessment by the teams and clients in the relevant sector. Rather than nuclear risks, road accidents are the main source of accidents within the Group, during employees’ daily commute or business travel. To reduce the incidence of road accidents in France, Group management decided to completely rethink its awareness-raising and prevention policy to meet the goal of zero accidents resulting in bodily injury where an employee is at fault. Several initiatives were launched in 2016: ● during European Mobility Week in September 2016, an awareness- raising campaign was organised among employees in France on eco-driving techniques and road safety (reminder of road safety rules, opportunities to try out a driving and crash simulator, etc.); ● leaflets were sent to the members of the French workforce with a driving license, raising their awareness of the very real risk of accidents during their daily commute or on their way to or from client sites; ● the vehicle utilisation charter was revised and enhanced with the addition of preventive messages and warnings about the consequences in terms of liability of failing to respect the Highway Code. In 2017, eco-driving and road safety training will be organised for employees in France who have a driving license. In addition, as from 2017, in the event of an accident where a Group employee is at fault, the employee concerned will be invited to meet with his or her unit’s health and safety correspondent to discuss the circumstances of the accident. Employees who have the use of a company vehicle are now required to sign a vehicle utilisation charter covering such topics as accident prevention and liability in the event of a breach of the Highway Code. In addition to encouraging more responsible driving, two other means of protecting employees from the risk of death or injury on the road have been identified: ● ensuring that vehicles are properly maintained and that drivers pay attention to the information and warnings displayed on on-board computers; ● promoting alternatives to individual car travel, to reduce driving time and the related risks; examples include videoconferencing, ride- sharing, use of public transport, car-with-driver solutions for trips to and from stations and airports, carpooling (see Section 4.4.2.1 of this Registration Document). In the United Kingdom, the Health and Safety General Policy Statement defines strict workplace safety standards.

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ASSYSTEM

REGISTRATION DOCUMENT 2016