Assystem - 2018 Register document

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NON-FINANCIAL INFORMATION STATEMENT CSR-BUSINESS ETHICS GOVERNANCE AND STRATEGY

3.2.2

STAKEHOLDER MAPPING

SOCIAL

L E G I T I M A C Y

Subcontractors Suppliers

Third-party organisations

Employer/ employee organisations

ECONOMIC

COMMUNITY

Insurers

Shareholders Banks/Investors

P O W E R

Partners

Candidates

Media

Employees

Competitors

Clients

Schools

Scientific community

Regulators Judicial authorities

Public authorities

National governments Industry-level professional organisations Multi-industry professional organisations

U R G E N C Y

INSTITUTIONAL

Stakeholder characteristics/hierarchical structure (Based on the Mitchell, Agle and Wood method – 1997)

Levels of influence POWER The ability to influence the company. LEGITIMACY A generalised perception that a stakeholder's actions are desirable or appropriate. URGENCY The requirement for a company's management to attend to a stakeholder's claims in an acceptable timeframe.

DECISIVE Stakeholders with the most influence over the company, capable of changing its decisions. CRITICAL Stakeholders that could, in some cases, have a negative influence on the company’s business. INFLUENTIAL Stakeholders with the two most important attributes for influencing a company's actions – power and legitimacy. Consequently, the company has to accord the necessary importance to satisfying these stakeholders’ interests in order to enable its development.

DEPENDENT Stakeholders with legitimate, urgent claims over the company but that depend on others for the power to enforce their will on the company. DORMANT Stakeholders with little or no interaction with the company but which have the necessary power to influence the company's actions. DISCRETIONARY Stakeholders that possess the attribute of legitimacy but with no urgent claims and no power to influence the company. SECONDARY STAKEHOLDERS Stakeholders with minimal influence or whose influence is sufficiently generic to not directly impact the company.

We are committed to listening to economic, social, community and institutional stakeholders in France and internationally, in order to understand their expectations, identify the main risks and opportunities, adapt our approach and improve our performance.

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ASSYSTEM

REGISTRATION DOCUMENT 2018