Amundi - Corporate Social Responsibility Report 2016

Economic, social and environmental information Methodology and indicators

Indicators

Unit

2016

2015

2014

Business line indicators (continued)

Engagements with investee companies before the General Shareholders’ Meetings (GSM)

Number Number Number

240

260

266

GSMs dealt with

2,623

2,565

2,576

Resolutions dealt with

32,771

32,396

31,237

Number of resolutions presented by shareholders and supported by Amundi on corporate governance Number of resolutions presented by shareholders and supported by Amundi on social/societal issues and human rights Number of resolutions presented by shareholders and supported by Amundi on environmental matters Number of resolutions voted against on the board balance Number of resolutions voted against on equity transactions (including poison pills) Number of resolutions voted against on compensation of Senior Management Number of complaints consolidated at Group level % of employees trained in anti-money laundering procedures (11) % of employees trained in anti-fraud procedures (11) Total number of opposing votes Number of Compliance Committees

Number

299

384

356

Number

80

74

88

Voting policy

Number Number Number

51

44

51

5,477 2,069

5,825 2,492

5,220 1,988

Number

1,006

904

842

Number Number Number

1,608

1,517

1,542

11

11

11

2,865

2,271

1,743

Ethics and compliance

% 90 % 83

0 0

0 0

Institutional Client Services

Total complaints Contesting a trade

Number Number Number Number Number

46 13

32 17

133

72 19 39

Time to execute a trade Quality of product/service

3

6 7 2

Number of complaints by type

28

Pricing

2

3

FTE

181.7

198.0

206.6

Retail Partners

Staff specialising in networks (12)

Risk management**

Percentage of managed portfolios having a risk strategy Business line headcount in Risk Departments Business line headcount in Audit Departments Business line headcount in Compliance Departments

% 99.1

98.9

96.5

FTE FTE FTE

165.0

168.1

155.6

Business line headcount in Control Departments

26.6 64.8

21.5 57.0

18.0 48.8

Percentage of total headcount

% 8.2

8.0

7.4

Sponsorship**

Amount of contributions

€ 1,408,590 1,165,785 1,020,715

Purchases from sheltered sector companies

€ 339,177 175,000

96,706

Responsible purchasing*

Number of “beneficiary units”

Use of sheltered sector companies

16.9

9.0

5.5

Subcontracting (expenses for contractors) Percentage of invoices paid on time (2 months)

€ 34,379,945 33,746,817 30,400,836

% 83

81

73

* Scope: Amundi SEU (France). ** Scope: Amundi Asset Management. (11) Internal anti-corruption training is now addressed in the “Fight against fraud” module and external corruption in the training course “Fight against money- laundering and the financing of terrorism”. These training sessions do not take place every year. (12) 2014 and 2015 figures were corrected in relation to the version published in 2016.

40 AMUNDI - 2016 Corporate social responsability report