Amundi - Corporate Social Responsibility Report 2016

Economic, social and environmental information Acting as a community-minded, eco-aware citizen

a CSR rating monitored by the Group Purchasing Department of Crédit Agricole S.A. A communications kit for suppliers was created jointly by the Crédit Agricole S.A. Group Purchasing Department and Ecovadis (independent third party) in order to introduce the CSR rating system to our strategic suppliers. A minimumCSR performance threshold is required following the CSR analysis; however, in the spirit of continuous improvement, Amundi supports its suppliers in the implementation of improvement plans. In terms of recourse to sheltered sector companies and increasing our business with such companies, the action plan initiated in 2014 significantly increased our expenditure with disability-friendly companies (EA/ESAT) (1) , which tripled over the period. Monitoring of services takes place every two months with the Group entities with the highest contribution. For Group calls for tender in which Amundi is a stakeholder, the selection of suppliers with an ESAT in addition to a traditional offering is preferred. At 31 December 2016, business given to companies in the sheltered sector amounted to €339,200, up 93.8% from 2015. The number of companies benefiting from this in 2016 is estimated at 16.94, versus 9.0 in 2015. The timely payment of invoices is an important criterion in Amundi’s responsible purchasing procedures. Since 2013, a quarterly review of payment times is performed with the Finance Department, with the goal of improving the processing of payments and reducing payment delays. Indicators as to compliance with payment periods are sent every quarter to the employees who handle invoices and analyses of how to improve these payment times are shared in meetings of the Purchasing Committee. Several steps were taken throughout the year to improve the processing of payments. At earlier stages, raise awareness among the parties involved in the validation process, reiterate best practices for the processing of invoices, provide a guide on the Intranet portal of the Finance Department, reduce the number of invoices entered by reducing the number of suppliers for expenditures with high volume but small monetary amounts, and streamline high volume invoices. At later stages, communicate the performance indicators quarterly to those involved and to the Finance Department. These actions significantly improved delays in processing, which improved from 73% in 2014, to 81% in 2015 and 83% in 2016 (for a set objective of 85% in 2016).

As part of its Responsible purchasing policy, the Amundi Purchasing governance launched several initiatives in 2015 that continued in 2016: p establishment of supplier relations aimed at complying with the commitments of the Responsible Supplier Relations Charter signed by Crédit Agricole S.A.; p launch of a CSR rating process for its strategic suppliers by an independent third party in order to limit the risks posed by these suppliers and sub-contractors and to follow a rationale wherein CSR behaviours support purchasing decisions based on technical and financial criteria; p prevention of fraud risk and fair purchasing commercial practice to guarantee the transparency of the process throughout an entire purchase and the implementation of best practices regarding tendering; p distribution of dashboards and purchasing indicators to Senior Management covering, among other things, compliance with payment deadlines, the volume of invoices without orders, the compliance of supplier panels, the volume of business entrusted to the sheltered sector, etc. In 2016, Amundi also pursued its Responsible purchasing work within the framework of a common Group action plan with the Purchasing Department of Crédit Agricole S.A.: p incorporation within calls for tender and contracts of clauses relating (i) to the Mediator in the event of conflicts and (ii) to the commitment of our suppliers and sub-contractors to comply with the principles set out in international agreements, laws and regulations applicable in the countries in which the suppliers operate, as well as the practices of the business sector to which they belong (human rights, diversity and working conditions, environment, business and value chain ethics); p incorporation in the procurement file of the notion of cost of sales (better visibility of the impact of a purchase) and the addition of an indicator of the estimated gains through Total Cost of Ownership (TCO: overall cost of a product throughout its life cycle); p CSR training for buyers and the main requirement specifiers helps to raise their awareness of best practices. With regard to the rating of suppliers, in 2016, Amundi launched a rating system for strategic suppliers whose CSR policy had never been analysed by an independent third party and who did not have

(1) EA: Adapted company/ESAT: Establishment and service for assistance through work.

AMUNDI - 2016 Corporate social responsability report

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