Airbus - 2022 Universal Registration Document

1. Information on the Company’s Activities / 1.1 Presentation of the Company

services sector, to passenger transport shuttles to ecotourism activities. Last year, this expertise was extended to a global level, by partnering with major aircraft and helicopter operators such as Ecocopter, ITA Airways and Hiratagakuen, across Latin America, Asia Pacific and Europe. Focusing on Customers Airbus Helicopters’ top priority from a customer support and service perspective is to ensure its work results in the best customer experience possible, including fleet availability. The addition of ZF Luftfahrttechnik to Airbus Helicopters’ portfolio at the end of 2022 is a prime example of how the Company is broadening its range of MRO capabilities, securing additional competences in the area of dynamic systems notably for the H135, H145, and Tiger programmes, and strengthening its service offering for customers including key partners like the German Bundeswehr. 2022 saw the Division continue its work on customer centric solutions that cater to individual customers’ needs by launching a new HCare offer designed to provide customers with the best combination of services according to their profile and fleet make-up. Simplified to just three flexible solutions, HCare is now composed of HCare Initial, HCare In-service, or a combination of the two, HCare Lifetime. For each, customers can opt for one out of three levels of material management performance. Still available for specific fleets will be the HCare First package for Airbus Corporate Helicopters (ACH) aircraft and HCare Classics for the out-of-production legacy fleet (H120, Dauphin, Puma and Gazelle). HCare Initial is tailored for customers starting operations with a new Airbus helicopter or taking delivery of a new aircraft type in their fleet. It provides the best set of services for a successful entry into service. HCare In-service is for customers already operating an Airbus helicopter type. Matching services to operators’ needs, it optimises the aircraft’s maintenance, health and usage, and longevity. HCare Lifetime is for operators opting for an end to-end package and long-term collaboration with Airbus, from entry into service up to the aircraft’s end of life. This global support contract aims to maximise the aircraft’s performance and sustained value over time, while enhancing safety and providing successive, sustained support. Customers receive daily care and accompaniment at all steps of their operations. For the material management portion of each contract, customers select the commitment level. Guaranteed repair secures R&O Turn-Around-Times by contract to improve maintenance planning with flexible payment conditions. By the-hour offers a smooth distribution of expenses and budget anticipation. By-event requires payment at the time of the repair or the overhaul. Part availability commits Airbus Helicopters on parts delivery lead times while giving the operator a precise view of the necessary maintenance budget; for current customers, it resembles the by-the-hour contracts many are familiar with covering scheduled and unscheduled maintenance events. The part availability solution is built upon fixed hourly rate payments to make maintenance expenses predictable. Fleet availability, the third level of commitment, augments part availability with maintenance delegated to Airbus for optimal aircraft availability, based on fixed hourly and monthly rates.

Global support contracts met with continued success in 2022 both on the civil and military markets. On the military side, Airbus signed a Contractor Logistics Support (CLS) contract, the largest helicopter performance-based support contract ever managed by Airbus, with the US Army to provide spare parts, material, and engineering support for the Army’s entire UH-72A and UH-72B Lakota fleet of 482 utility and training helicopters. The Company, as part of NHIndustries, also signed an innovative NH90 Operational Support (NOS) contract, which will be performance based, and will see both France and Germany delegating a major part of their logistics and maintenance activity to NHIndustries, enabling them to focus on their operations. On the civil side, highlights include The Helicopter Company signing for an HCare In-Service contract to cover their fleet of 20 five-bladed H145 helicopters as well as an additional In-Service contract for their six ACH160s. Aviation Safety Airbus Helicopters’ chief priority is to enhance aviation safety for the thousands of men and women around the world who are transported in its aircraft every day. Airbus Helicopters’ ambition is to further reduce the accident rate by of the Airbus helicopter fleet in service. Airbus Helicopters also aims to be a leader in aviation safety. In order to achieve these goals, Airbus Helicopters strives to: – define and develop new safety measures and initiatives to support the operations of its customers; – continue to mature the company-wide global aviation Safety Management System (SMS). This commitment to aviation safety is also reflected across all the internal activities related to the lifecycle of a helicopter, with a focus on meeting industry quality and safety standards, and going beyond when applicable. All this is based on continuously enhancing the strong safety culture in the Company. Market Drivers According to market forecasts produced by Airbus Helicopters, around 20,000 civil helicopters and 14,000 military helicopters are expected to be built globally over the next 20 years. The helicopter market started to recover in 2021 but 2022 brought a year of multiple disruptions, including high inflation and the appreciation of the US dollar, and the war in Ukraine impacted the availability of goods, materials and energy supplies. Due to its existing mission segment diversity, the helicopter market (both platforms and services activities) is expected to be resilient through the coming decade, but is expected to remain challenging due to persistent economic uncertainties lengthening the sales cycle in particular in parapublic and military (budget allocation postponement or reduction) and delayed growth of emerging markets (especially in Asia). Helicopters sold in the civil and parapublic sector, where Airbus Helicopters is a leader, provide transport for private owners and corporate executives, offshore oil operations, diverse commercial applications and state agencies, including coast guard, police, medical and fire-fighting services. The civil and parapublic market has seen a good recovery from the COVID-19 pandemic reaching almost at pre-pandemic levels, even though it has not yet completely recovered (584 units and € 2.6 billion in

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Airbus / Universal Registration Document 2022