SOCIAL, ENVIRONMENTAL AND SOCIETAL RESPONSIBILITY INFORMATION
RESEARCH AND DEVELOPMENT, PATENTS AND LICENCES
INFORMATION CONCERNING TRENDS
ADMINISTRATION AND EXECUTIVE MANAGEMENT BODIES
COMPENSATION AND BENEFITS OF CORPORATE OFFICERS
FUNCTIONING OF THE BOARD OF DIRECTORS AND MANAGEMENT BODIES
OPERATIONS WITH RELATED PARTIES
FINANCIAL INFORMATION ON ASSETS, FINANCIAL POSITION AND RESULTS
17.3 AÉROPORTS DE PARIS CORPORATE SOCIAL RESPONSIBILITY (CSR) POLICY
Each year, Groupe ADP reports on its sustainable development activities in its “Corporate Social Responsibility Disclosure” prepared according to the 4 th generation of guidelines relating to management and reporting of the Global Reporting Initiative (GRI), which can be downloaded from the website: www.groupeadp.fr , in Documents under the CSR tab in the Group section. There is also more general information available in the activity and sustainable development report which is available in hard copy format and digital format on the website. Groupe ADP applies its policy in accordance with the ISO 26000 guidelines as a framework for its CSR performance. Stakeholder dialogue: materiality study on CSR challenges Listening, dialogue and consideration of stakeholder expectations are the driving forces behind Groupe ADP’s corporate social responsibility strategy. This ongoing dialogue with all stakeholders makes it possible to better identify changes, priorities and new expectations so that we can include them in the CSR strategy, projects and actions. From 2006, Groupe ADP mapped its stakeholders and has regularly updated it since, and ensures that involvement and consultation methods are in place 1 , in particular, satisfaction surveys (on passengers and occupants of airport facilities) and individual and group meetings (with shareholders, investors, the media and local elected officials, etc.). In 2014, before drafting the CONNECT 2020 strategic plan, Groupe ADP adapted its CSR challenges based on a new stakeholder mapping and a materiality matrix. The main challenges identified by the materiality matrix and that have fed the strategy are airport security, improving environmental performance, employee health and safety, customer services (airline companies and passengers), activity continuity and crisis management. In 2017, in application of the best CSR practices, a new materiality study was launched with Groupe ADP stakeholders to provide new elements for its CSR strategy and better communicate about its actions and results. The 2014 stakeholder mapping was reviewed, but it was not considered necessary to amend it. An online survey of over 8,000 stakeholders (employees, suppliers, elected officials, real estate customers, airlines, passengers, etc.) and interviews of qualified persons, both internal and external, were carried out in order to update the materiality matrix. The challenges focus on four themes: exemplary airport management, well-being of platform employees, environmental preservation and commitment to regions. Over 2,000 stakeholders responded. The results will be published in the 2017 CSR information. Group CSR charter: six commitments The Chairman and CEO of Groupe ADP and the executive directors of its wholly-owned subsidiaries signed the Group CSR Charter at the beginning of 2015. Under this charter, Groupe ADP has the following six commitments: ◆ ensure exemplary governance; ◆ place people at the heart of its strategy;
◆ satisfy all customers; ◆ control and minimise its impact on the environment; ◆ ensure ethical and responsible purchasing; and ◆ promote local community involvement.
The Group CSR Charter reinforces Groupe ADP’s CSR management and serves as the basis for the adaptation of the thematic charters signed at the Group level, such as the Diversity Charter.
Reinforcing the prevention of corruption The first system implemented from 2014 included training and awareness raising actions and an email alert system accessible to all employees. As part of the anti-corruption and influence-peddling measures implemented by the Sapin II law on transparency, the fight against corruption and the modernisation of economic life, Groupe ADP installed an inter-company steering tool involving the parent company and its subsidiaries. Aéroports de Paris’ new code of ethics includes the prevention of corruption and the duty of vigilance. It was presented to staff representative bodies and added to the appendix of the rules of procedure of Aéroports de Paris in 2017 One of the aims is to reinforce the Group’s Ethics and Compliance culture via the communication and action plan initiated at Aéroports de Paris. Committed to basing its development on principles which reflect its ethical commitment, Groupe ADP formalised its ethics rules at the end of 2016 in a Responsible Lobbying Charter, available on its website. Since 24 October 2017, it is also registered in the list of interest representatives held by the High Authority for Transparency in Public Life ( Haute Autorité pour la transparence de la vie publique ) in accordance with the Sapin II law. A member of Transparency International France via Aéroports de Paris, and specifically its Forum of committed companies, Groupe ADP has signed Transparency International France’s declaration for responsible lobbying and holds regular discussions with the association on its practices and progress in the fight against corruption. In order to encourage the appropriation and application of ethical principles, “ethical reflex cards”, which present concrete cases, were distributed from 2016 to managers and human resources (HR) managers in order to help them support employees in this area. They can be accessed via the HR employee intranet, and will be updated in 2018 to take into account the changes in the rules of procedure. The training programmes (managers, buyers, etc.), including an ethics and compliance section, will also be updated. In addition, an E-learning programme on the prevention of corruption and influence peddling will be progressively rolled-out to all Group employees from mid-2018, targeting as a priority the people most exposed to the risks of corruption and influence peddling. The group is also reinforcing its ethics approach for projects abroad. Appointed in August 2017 within ADP International, an audit, risks, ethics and compliance Director (including the prevention of corruption) defines and steers the deployment of a compliance and anti-corruption programme for international projects and relays the Group’s policy for the international scope in association with the Group’s Ethics Officer.
1 The consultation methods are outlined on our website www.groupeadp.fr in the CSR section – note 4 of the CSR information.
AÉROPORTS DE PARIS REGISTRATION DOCUMENT 2017
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