ADP // 2021 Universal Registration Document
I NTEGRATED REPORT FINANCIAL AND NON-FINANCIAL PERFORMANCE
QUAL I TY OF SERV I CE , HEALTH LABELS AND SOC I ETAL I ND I CATORS I N 202 1
PASSENGERS
SUPPLIERS AND PARTNERS
SHARE OF VSE/SME PURCHASES 17% purchases made from Micro VSE SME
5 GROUPE ADP AIRPORTS IN THE TOP 100 OF THE SKYTRAX 2021 RANKING
ACI/ASQ DEPARTURE SATISFACTION SCORE 3.91 points MARKET SHARE WITH CSR CRITERIA 86% of contractual contracts Aéroports de Paris SA representing over 96% of expenses of the Purchasing department include a CSR rating criterion (% contracts renewed) RESPONSIBLE SUPPLIER RELATIONS & PURCHASING (RFAR) LABEL (NUMBER OF INTEGRATED SITES) Aéroports de Paris SA certified since 2014 AMOUNT OF PURCHASES FOR THE DISABILITY SECTOR + €635 thousand/year
PARIS-CDG (FORMERLY 20 th )
15 th
DELHI (FORMERLY 50 th )
45 th 64 th 68 th 73 th
HYDERABAD (FORMERLY 71 st )
MÉDINE (FORMERLY 84 th )
PARIS-ORLY (FORMERLY 76 th )
HEALTH & SAFETY: 5 STARS IN THE SKYTRAX COVIDFREE AUDIT AWARDED TO 3 OF OUR PARTICIPATING AIRPORTS
PARIS-CHARLES DE GAULLE
CIVIL SOCIETY
PARIS-ORLY
TBILISSI
BUDGET OF THE CITIZEN ENGAGEMENT DEPARTMENT €3.7 million (OF WHICH €1 .5 MILLION ENDOWED BY THE GROUPE ADP FOUNDATION)
HEALTH CERTIFICATION: 27 OF THE GROUP’S
28 AIRPORTS CERTIFIED ACI/AHA (AIRPORT HEALTH ACCREDITATION)
NUMBER OF PROJECTS SUPPORTED BY THE GROUPE ADP FOUNDATION 49 Projects
47
AÉROPORTS DE PAR I S / UN I VERSAL REG I STRAT I ON DOCUMENT 202 1
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