ADP // 2021 Universal Registration Document

SOC I AL , ENV I RONMENTAL AND SOC I ETAL RESPONS I B I L I TY I NFORMAT I ON

PROVIDING THE GROUP AND ITS EMPLOYEES WITH THE MEANS TO CARRY OUT THE TRANSFORMATIONS NECESSARY FOR ITS SUSTAINABILITY, ATTRACTIVENESS AND SOCIAL RESPONSIBILITY

These results encourage prevention actions previously undertaken to be continued. Prevention actions address specific health risks, business-related risks (multi-year prevention plan) and psychosocial risks. The actions related to the health situation were continued and adapted: ◆ successive adjustments to protocols, in conjunction with the Employee Representative Bodies; a specific health protocol for the passenger journey; ◆ organisation of lockdowns and the end of lockdowns, impact of health measures on business lines and the reception of employees, distribution of health kits; ◆ application of measures requiring vaccination for certain positions; ◆ assessment of the health risk and updating of the Single Document; ◆ communication (posters, recommendations, materials for managers, etc.). Exceptional remote working, implemented on 15 March 2020, made it possible to protect employees and ensure the continuation of the activity. A communication made employees and managers aware of best practices over the long term (organisation, communication, management, health). This system was activated with the successive lockdowns and measures, until 30 June 2021. From 1 July 2021, regular remote working was implemented, according to the extended terms and conditions provided for in the amendment of 13 October 2020 to the agreement on remote working. The Aéroports de Paris multi-year action plan , confirmed in 2021, is based on four areas of risk prevention: ◆ psychosocial risks, a major issue in the context of profound upheaval; ◆ pedestrian and road travel: awareness campaign on commuting accidents and two-wheelers; ◆ attacks and incivilities towards employees in contact with the public: new training programme, multi-sector working group to identify sensitive areas and implement action plans, DCS system (communicating security badge holder, triggered by employees in the event of assault, making it possible to locate them and put them in contact with an operator), reinforcement of the public safety and social support approach; ◆ accidents involving subcontractors: included in the reporting to the Executive Committee and in the annual report, implementation of a whistle-blowing procedure. The action plan relating to safety on construction sites is integrated into the activity management processes. The Objective Zero Accidents Charter was signed on 19 May 2021 with Vinci. In addition, as part of its Corporate Social Responsibility approach, a detailed study of service provider accidents is regularly undertaken. The “Prevention is success” communication campaign formalised a prevention approach directly linked to the Company’s performance. It began in July 2019, and was rolled out through events to raise employee awareness on the four areas of the policy and to strengthen the culture of prevention. After an initial focus, at the end of 2019, on travel, the leading cause of workplace accidents, communication resumed at the end of 2021 on the theme of assault and incivility.

In the subsidiaries, social dialogue also continued and agreements were signed in 2021 in Group companies with employee representation: ◆ remotely-held Social and Economic Committee meetings, video conferences for senior management, social listening barometer with questions adapted to the crisis situation (Hub One), communication survey (ADPi), items discussed at Social and Economic Committee meetings on the situation and the amendment of the health protocol. Agreements signed: ◆ ADP Ingénierie (amendment to the remote working agreement of 2020); ◆ Hub One (working hours, amendment to the remote working agreement, profit-sharing, group savings plan, supplementary health insurance); ◆ SDA (long-term partial activity, profit-sharing). Long-standing occupational health and safety objective Personal safety is a constant priority for the Group. First and foremost, it concerns its employees, including expatriates and employees seconded abroad, as well as subcontractors working at Group facilities. The nature and causes of workplace accidents are examined by the Executive Committee twice a month. The year 2021 was marked by the health situation, and by partial activity until 30 June, with an average rate of 43.7% between January and June 2021 (49.7% in 2020), affecting 87% of employees (95%). For psychosocial risks, a major issue in the current context, the prevention plan focuses on supporting managers and employees during the Company’s transformations. The 2021 assessment of Aéroports de Paris SA: there were 77 workplace accidents with lost time, a limited increase (69 accidents in 2020) in a context of more sustained activity and the end of partial employment. The frequency rate, which neutralises the incidence of partial unemployment, improved further: 10.41 (11.48 in 2020, 12.88 in 2019). Prevention work in the field and empowering employees have limited workplace accidents related to the Covid-19 epidemic: no accidents with lost time in 2021 (11 including three with lost time in 2020). Commuting accidents with lost time were down slightly, despite the resumption of activity and in connection with the expansion of remote working: 25 in 2021, 28 in 2020. For the French subsidiaries, the balance sheet remains very low for Hub One, ADP International and ADP Ingénierie: two occupational accidents with lost time (one in 2020, six in 2019). For Société de Distribution Aéroportuaire, 77 accidents were recorded. TAV Airports had 167 (132 in 2020, 350 in 2019), and AIG three (one in 2020). The frequency rate for the Group was 8.54 in 2021, compared to 7.49 in 2020. Particular attention is paid to subcontractors, particularly on Aéroports de Paris SA construction sites. Information on workplace accidents is included in theexecutive Committee report, to qualify their severity (red/orange), standardise the information sent to stakeholders, monitor the consequences on the health of the people affected, and implement corrective measures. In 2021, there were seven orange alerts and one red (19 orange and four red in 2020).

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