ADP // 2021 Universal Registration Document

I NTEGRATED REPORT WRITING THE FUTURE OF THE AIRPORT

A NEW I MPETUS Today, Groupe ADP has an original model that stands out worldwide for its expertise and network, and also for its desire to put passenger care at the heart of its purpose to imagine and operate the airport of tomorrow. For this, we know that we can together support the structural changes that are underway. The Company’s strengths remained strong throughout the crisis. The Company is ready to return to centre stage to bring the renewal of the airport model and, more generally, to re-enchant travel, including its air component. HOSP I TAL I TY ALWAYS AT THE HEART… In this new model, the customer-passenger is at the heart of the Company’s concerns, but with renewed and innovative means. The fluidity and speed of their journey will be particularly highlighted, in particular by leading digital tools. Above all, the welcome in the reserved area would aim for excellence, through its design, the service provided and the offer proposed. The passenger would be considered as a user not only of the terminals, but also of all the infrastructures of our platforms.

… OF A MULT I MODAL CONNECT I ON PLATFORM . . . The airport platform would no longer be simply a place to take the plane, but a place of connections where the customer-passenger, benefiting from easier access from their place of departure, chooses the most optimal mode of transport, in particular with regard to environmental criteria. Thus, the plane would be a segment of the journey, an increasing share of which will be via rail or alternative modes. In addition to traditional connections, intermodal connections would play an increasing role in the development of Groupe ADP’s platforms, particularly in the Paris region, by relying on a transfer module positioned at the heart of the infrastructures. Air transport, for the destinations where it is preferred, would also aim to reduce its environmental impact as much as possible, through solutions adapted to the characteristics of each flight. This transformation should lead us towards low-carbon aviation. … SUSTA I NABLY DES I GNED AND OPERATED… Groupe ADP’s responsibility as a developer, designer and operator of infrastructure is to support the structural changes in air transport with equipment and processes that ensure the best conditions of safety and security,

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AÉROPORTS DE PAR I S / UN I VERSAL REG I STRAT I ON DOCUMENT 202 1